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TAG's CX Society Presents: 'User Experience Feedback – VOC and User Behavior Tools and Best Practices'

October 7, 2025 5:30 PM - 7:30 PM (EDT)

Description

Join us for an exclusive moderated panel discussion featuring industry leaders across banking, cable, autmotive industries who will reveal their proven strategies, tools, and best practices for capturing and leveraging the voice of your customers (VOC) and user behavioral insights. 

This event is designed for professionals committed to putting customer insights at the center of their business strategy. Come prepared to learn, share, and take your VOC program to the next level.


Meet our Moderator
Caroline Oles
Sr. Director of Product Operations and Enterprise User Experience, Cox Automotive


Meet our Speakers
Christine Antonson
Product Solutions Manager, Synovus
Boniface Chege
Director of Product Design, OpenGov Inc.
Brian Reiff-Amsden
Senior Lead Customer Experience Journey Designer, Cox Communications
Ruchi Solanki
Sr. Lead User Experience (UX) Researcher, Cox Automotive


Thank you to our Event Host


Thank you to our Kilobyte Sponsor


Thank you to our CX Society Annual Sponsors 


Online registration will close by 5:00 PM on October 6th. On-site registration is available after this time. On-site registration will have a price increase for Non-Members.

Please note that if you belong to a member organization but have not yet connected to your company’s membership, you will need to complete the membership opt-in form before the member rate is available to you.

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Contact Information

Name: Jamarius Cole
Email: jamarius@tagonline.org
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