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DTSTART;TZID=America/New_York:20260709T150000
DTEND;TZID=America/New_York:20260709T183000
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SUMMARY:Superfans and Customer Loyalty: Strategies That Convert Customer Acquisition into Long-Term Advocacy presented by TAG CX Society
DESCRIPTION:Atlanta is about to become a global stage.As the 2026 FIFA World Cup brings a surge of new visitors\, fans\, customers\, and attention to the city\, the biggest opportunity for brands will not be the moment itself. It will be what they do next.This is a rare\, transformational opportunity to learn how to capitalize on the economic and long-term customer impact of world-class events like the upcoming FIFA World Cup 2026 \, mirroring the significance of Atlanta's 1996 Olympics.SuperFans and Customer Loyalty is a curated TAG CX Society forum for leaders who are thinking beyond impressions\, activations\, and one-time engagement. This event explores how brands can turn event-driven customer acquisition into long-term loyalty\, owned relationships\, and measurable customer value.Through a cross-industry executive panel\, peer-led breakout discussions\, and strategic networking\, attendees will explore the infrastructure behind modern advocacy: owned digital platforms\, CRM-connected communities\, loyalty ecosystems\, first-party data\, and customer experience strategy.The breakout sessions will bring together CX\, digital\, loyalty\, martech\, sports\, media\, and enterprise leaders for a timely discussion on a simple but critical question:When the crowd moves on\, will your customers move with you?Timed between major World Cup matches\, SuperFans offers a rare opportunity to connect with senior decision-makers while Atlanta is at the center of global attention and to shape the strategies that turn short-term excitement into lasting customer relationships.\nMeet our SpeakersChad Anderson\nHead of Customer Care and Roadside Operations\, Mercedes-Benz USA\nMegan Fortner\nSenior Manager\, Loyalty and CRM Marketing\, RaceTrac\nAlex Stribling\nSenior Lead\, Loyalty Marketing Strategy\, Chick-fil-A Corporate Support Center\nTennille Palmer\nSenior Executive Director of Customer Loyalty & Retention\, NCR Voyix\nMeghan Hilton\nManager\, Revenue Operations\, Lifecycle\, PrizePicks\n\nThank you to our Event Host\nOnline registration will close by 5:00 PM on July 8th. On-site registration is available after this time. On-site registration will have a price increase for Non-Members.\nPlease note that if you belong to a member organization but have not yet connected to your company's membership\, you will need to complete the membership activation form before the member rate is available to you.Privacy Notice By registering for this event\, you agree to TAG's information-sharing practices for networking purposes. View our full Event Privacy Statement here.
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p>Atlanta is about to become a global stage.</p><p>As the <strong fr-original-style="" style="font-weight: 700\;">2026 FIFA World Cup</strong> brings a surge of new visitors\, fans\, customers\, and attention to the city\, the biggest opportunity for brands will not be the moment itself. It will be what they do next.</p><p>This is a rare\, transformational opportunity to learn how to capitalize on the economic and long-term customer impact of world-class events like the upcoming FIFA World Cup 2026&trade\;\, mirroring the significance of Atlanta&#39\;s 1996 Olympics.</p><p><strong fr-original-style="" style="font-weight: 700\;">SuperFans and Customer Loyalty</strong> is a curated TAG CX Society forum for leaders who are thinking beyond impressions\, activations\, and one-time engagement. This event explores how brands can turn event-driven customer acquisition into long-term loyalty\, owned relationships\, and measurable customer value.</p><p>Through a cross-industry executive panel\, peer-led breakout discussions\, and strategic networking\, attendees will explore the infrastructure behind modern advocacy: owned digital platforms\, CRM-connected communities\, loyalty ecosystems\, first-party data\, and customer experience strategy.</p><p>The breakout sessions will bring together CX\, digital\, loyalty\, martech\, sports\, media\, and enterprise leaders for a timely discussion on a simple but critical question:</p><p><strong fr-original-style="" style="font-weight: 700\;">When the crowd moves on\, will your customers move with you?</strong></p><p>Timed between major World Cup matches\, SuperFans offers a rare opportunity to connect with senior decision-makers while Atlanta is at the center of global attention&mdash\;and to shape the strategies that turn short-term excitement into lasting customer relationships.</p><p><br /></p><table fr-original-style="width: 100%\;" style="width: 100%\; border: 0px\; border-collapse: collapse\; empty-cells: show\; max-width: 100%\;"><tbody><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 100%\; text-align: center\;" style="width: 100%\; text-align: center\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><strong fr-original-style="" style="font-weight: 700\;">Meet our Speakers</strong></td></tr></tbody></table><table fr-original-style="width: 100%\;" style="width: 100%\; border: 0px\; border-collapse: collapse\; empty-cells: show\; max-width: 100%\;"><tbody><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 30.6471%\;" style="width: 30.6471%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1781008318/tenants/938a662a-56ca-4f92-b049-a587fa27714a/3b35a1c95c934fdbac15a114d3a2cc02/1781008643376.png" style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" width="200" height="200" fr-original-style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\;" fr-original-class="fr-draggable" /></td><td fr-original-style="width: 69.2288%\;" style="width: 69.2288%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><a fr-original-style="" href="https://www.linkedin.com/in/chad-anderson-469339112/" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><strong fr-original-style="" style="font-weight: 700\;">Chad Anderson</strong></a><br />Head of Customer Care and Roadside Operations\, Mercedes-Benz USA<br /></td></tr><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 30.6471%\;" style="width: 30.6471%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1782316733/tenants/938a662a-56ca-4f92-b049-a587fa27714a/dde8695c2288444aa7beb2b78816e1c9/1782317070374.png" style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" width="200" height="200" fr-original-style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\;" fr-original-class="fr-draggable" /></td><td fr-original-style="width: 69.2288%\;" style="width: 69.2288%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><a fr-original-style="" href="https://www.linkedin.com/in/meganfortner/" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><strong fr-original-style="" style="font-weight: 700\;">Megan Fortner</strong></a><br />Senior Manager\, Loyalty and CRM Marketing\, RaceTrac<br /></td></tr><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 30.6471%\;" style="width: 30.6471%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1781011214/tenants/938a662a-56ca-4f92-b049-a587fa27714a/b0c869d23a094beea08c797d7e923d9b/1781011540130.png" width="200" height="200" style="position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\; color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\;" fr-original-style="position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\; color: rgb(0\, 0\, 0)\; font-family: Arial\; font-size: medium\; font-style: normal\; font-variant-ligatures: normal\; font-variant-caps: normal\; font-weight: 400\; letter-spacing: normal\; orphans: 2\; text-indent: 0px\; text-transform: none\; widows: 2\; word-spacing: 0px\; -webkit-text-stroke-width: 0px\; white-space: normal\; text-decoration-thickness: initial\; text-decoration-style: initial\; text-decoration-color: initial\; width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\;" fr-original-class="fr-draggable" /></td><td fr-original-style="width: 69.2288%\;" style="width: 69.2288%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><a fr-original-style="" href="https://www.linkedin.com/in/alex-stribling-5bb8305a/" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><strong fr-original-style="" style="font-weight: 700\;">Alex Stribling</strong></a><br />Senior Lead\, Loyalty Marketing Strategy\, Chick-fil-A Corporate Support Center<br /></td></tr><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 30.6471%\;" style="width: 30.6471%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1781008360/tenants/938a662a-56ca-4f92-b049-a587fa27714a/7c30a8f1fab14d3cb79991ab6338ec85/1781008686252.png" style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" width="200" height="200" fr-original-style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\;" fr-original-class="fr-draggable" /></td><td fr-original-style="width: 69.2288%\;" style="width: 69.2288%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><a fr-original-style="" href="https://www.linkedin.com/in/tennille-palmer-strategy/" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><strong fr-original-style="" style="font-weight: 700\;">Tennille Palmer</strong></a><br />Senior Executive Director of Customer Loyalty &amp\; Retention\, NCR Voyix<br /></td></tr><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 30.6471%\;" style="width: 30.6471%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1781097826/tenants/938a662a-56ca-4f92-b049-a587fa27714a/68b01c82b58642798ae5728dac9cf6b9/1781098155296.png" style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" width="200" height="200" fr-original-style="width: 200px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\;" fr-original-class="fr-draggable" /></td><td fr-original-style="width: 69.2288%\;" style="width: 69.2288%\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><a fr-original-style="" href="https://www.linkedin.com/in/meghan-hilton/" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><strong fr-original-style="" style="font-weight: 700\;">Meghan Hilton</strong></a><br />Manager\, Revenue Operations\, Lifecycle\, PrizePicks<br /></td></tr></tbody></table><p><br /></p><table fr-original-style="width: 100%\;" style="width: 100%\; border: 0px\; border-collapse: collapse\; empty-cells: show\; max-width: 100%\;"><tbody><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 100%\; text-align: center\;" style="width: 100%\; text-align: center\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><strong fr-original-style="" style="font-weight: 700\;">Thank you to our Event Host</strong></td></tr></tbody></table><table fr-original-style="width: 100%\;" style="width: 100%\; border: 0px\; border-collapse: collapse\; empty-cells: show\; max-width: 100%\;"><tbody><tr fr-original-style="" style="user-select: none\;"><td fr-original-style="width: 100%\; text-align: center\;" style="width: 100%\; text-align: center\; min-width: 5px\; border: 1px solid rgb(221\, 221\, 221)\; user-select: text\;"><a fr-original-style="" href="https://www.galleriaontheparkatl.com/" rel="noopener noreferrer" style="user-select: auto\;" target="_blank"><img src="https://res.cloudinary.com/micronetonline/image/upload/v1781190116/tenants/938a662a-56ca-4f92-b049-a587fa27714a/c95b0c0ffe3b4c86a851985ce6451a20/Galleria-Logo-Primary-CMYK.jpg" style="width: 236px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\; height: 173.621px\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" width="236" height="173.621" fr-original-style="width: 236px\; display: block\; vertical-align: top\; margin: 5px auto\; text-align: center\; height: 173.621px\;" fr-original-class="fr-draggable" /></a></td></tr></tbody></table><p><br /></p><div style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\;"><span data-olk-copy-source="MailCompose" style="background-color: rgb(255\, 255\, 255)\;"><strong fr-original-style="" style="font-weight: 700\;"><em>Online registration will close by 5:00 PM on July 8th. On-site registration is available after this time. On-site registration will have a price increase for Non-Members.</em></strong></span></div><div style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\;"><br /></div><p><em><span style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\; background-color: rgb(255\, 255\, 255)\;">Please note that if you belong to a member organization but have not yet connected to your company&rsquo\;s membership\, you will need to complete the</span><strong fr-original-style="" style="font-weight: 700\;"><span style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\; background-color: rgb(255\, 255\, 255)\;">&nbsp\;</span><span style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: rgb(41\, 105\, 176)\; background-color: rgb(255\, 255\, 255)\;"><a fr-original-style="" href="https://members.tagonline.org/interestform" style="user-select: auto\; color: inherit\;" title="https://members.tagonline.org/interestform">membership activation form</a></span><span style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\; background-color: rgb(255\, 255\, 255)\;">&nbsp\;</span></strong><span style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\; background-color: rgb(255\, 255\, 255)\;">before the member rate is available to you.</span></em></p><div style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\;"><span data-olk-copy-source="MailCompose" style="background-color: rgb(255\, 255\, 255)\;"><em><strong fr-original-style="" style="font-weight: 700\;">Privacy Notice&nbsp\;</strong></em></span></div><div style="font-family: Aptos\, Aptos_MSFontService\, -apple-system\, Roboto\, Arial\, Helvetica\, sans-serif\; font-size: 12pt\; color: black\;"><span style="background-color: rgb(255\, 255\, 255)\;"><em>By registering for this event\, you agree to TAG&#39\;s information-sharing practices for networking purposes. View our full Event Privacy Statement&nbsp\;</em></span><span style="color: rgb(41\, 105\, 176)\;"><a fr-original-style="" href="https://www.tagonline.org/privacy-policy/" rel="noopener noreferrer" style="user-select: auto\; color: inherit\;" target="_blank"><span style="background-color: rgb(255\, 255\, 255)\;"><em><strong fr-original-style="" style="font-weight: 700\;">here</strong></em></span></a></span><span style="background-color: rgb(255\, 255\, 255)\;"><em>.</em></span></div></body></html>
LOCATION:200 Galleria Pkwy SE Atlanta GA 30339
UID:e.1848.1485108
SEQUENCE:3
DTSTAMP:20260726T151514Z
URL:https://members.tagonline.org/calendar/Details/superfans-and-customer-loyalty-strategies-that-convert-customer-acquisition-into-long-term-advocacy-presented-by-tag-cx-society-1760799?sourceTypeId=Hub
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