Digital Workers & Chatbots: Guide to Maximizing Success and Positively Impacting Your Culture

Description

It seems daily there is a new article on the impact of digital workers on the workforce or a new ad for another bot. With all the media around it, when to use a chatbot or what the difference is from a digital worker can get lost and personal experiences with poorly designed use cases can make anyone hesitant to work with the technologies- perhaps you’ve also typed “REPRESENTATIVE” in all caps before as well. However, when done correctly this can lead to delightful customer and employee experiences that improve productivity and efficiency. 

Join leaders from IBM® and ThisWay® Global to discuss the latest trends, the primary use cases, such as talent acquisition, and most importantly how to successfully deploy these technologies to improve productivity, experience, and the impact of company culture.

Angela Hood
Founder & CEO @ThisWay Global
Following 4 years of R&D at the University of Cambridge in England, CEO and founder Angela Hood returned to Austin, Texas to build ThisWay Global Inc., a company that converges technology with talent networks (not job boards) to unlock human potential. Today, ThisWay is one of the fastest growing SaaS automation companies in the world, serving over 5000 company customers. ThisWay provides unbiased talent matching and sourcing through its proprietary network of over 8,500 unique, diverse community partners. Hood is a well respected thought leader and international keynote speaker on the topics of mitigating bias using artificial intelligence, the ROI of diversity and human-centric automation.