TAG CRM/CX Society Event Presents: Blending Engaging Digital and Physical Consumer Experiences

Thursday, February 23, 2023 (4:30 PM - 6:30 PM) (EST)


Event pre-registration will close Thursday, February 23rd at 10am. After this time, we will offer on-site registration.

Companies have made incredible strides in creating engaging digital consumer experiences through the pandemic. The companies that win are ones who can harness the power of data, AI, and machine learning to provide a highly personalized experience with offers that matter to consumers. Companies are now focused on seamlessly blending the digital experience (from apps to email to portals) with the physical experience. Hear from some of Atlanta’s most respected B2C companies on how they’re providing world-class digital and physical experiences for their customers.

Meet our speakers:

Ann Dylla
Senior Manager of Customer Experience & Innovation, PulteGroup
Caroline Oles
Director of Client Experience, Cox Automotive
Nic Valis
Senior Manager of Mobile Reimagined Program, UPS
Chad McCloud
Executive Director, Jabian Consulting

Event sponsorship options available! Contact Jessica@tagonline.org for more information.


Per CDC recommendations, people with symptoms, a positive test, or exposure to someone with COVID-19 should stay home. Masks are optional. 

Focus Brands
5620 Glenridge Dr
Atlanta, GA 30342 United States
Event Contact
Jessica Harris
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Thursday, February 23, 2023 (4:30 PM - 6:30 PM) (EST)

4:30 - 5:00 PMEvent Check-In/Registration & Networking
5:00 - 6:00 PMPanel Discussion
6:00 - 6:30 PMFinal Networking
Society - CX
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