TAG's CX Society Presents: 'User Experience Feedback – VOC and User Behavior Tools and Best Practices'
Tuesday, October 7, 2025 (5:30 PM - 7:30 PM) (EDT)
Description
Join us for an exclusive moderated panel discussion featuring industry leaders across banking, cable, autmotive industries who will reveal their proven strategies, tools, and best practices for capturing and leveraging the voice of your customers (VOC) and user behavioral insights.
This event is designed for professionals committed to putting customer insights at the center of their business strategy. Come prepared to learn, share, and take your VOC program to the next level.
| Meet our Moderator |
![]() | Caroline Oles Sr. Director of Product Operations and Enterprise User Experience, Cox Automotive |
| Meet our Speakers |
![]() | Christine Antonson Product Solutions Manager, Synovus |
![]() | Boniface Chege Director of Product Design, OpenGov Inc. |
![]() | Brian Reiff-Amsden Senior Lead Customer Experience Journey Designer, Cox Communications |
![]() | Ruchi Solanki Sr. Lead User Experience (UX) Researcher, Cox Automotive |
| Thank you to our Event Host |
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| Thank you to our Kilobyte Sponsor |
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Thank you to our CX Society Annual Sponsors |
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Online registration will close by 5:00 PM on October 6th. On-site registration is available after this time. On-site registration will have a price increase for Non-Members.
Please note that if you belong to a member organization but have not yet connected to your company’s membership, you will need to complete the membership opt-in form before the member rate is available to you.
6305-B Peachtree Dunwoody Rd
Sandy Springs, GA 30328 United States
Society - CX
















































